You are probably wondering what this has to do with architecture and design...a lot. During my career, I am fortunate to have had more winners than losers, but the losses have generated the greatest lessons in my life. I have failed to listen to the objectives and only addressed my own, I have failed to know when to walk away, and I have designed products I thought were great, but not marketable. There are no spare customers - it is all about the experience.
On our most recent trip to the Bahamas, I decided to study this theory and how it worked. Since 75% of my job is about human design, I thought this was a great time for a refresher course, so off to the casino I went!
The story was always the same. “I was up 500. I was up 5000. I was up 7500. Then I lost it all.” Their story was about how their luck had changed and how the tide had turned, as if their choices had nothing to do with it. It’s no surprise that no one wants to lose, and everybody wants to win.